What do ecosystems have to do with technology? How do we navigate the plethora of overlapping feature sets of various communication and collaboration tools? What are ways to manage information securely and the trade-offs of choosing various tools? What does culture have to do with it? In this session, we will review the evolution and ongoing navigation through a number of SaaS tools used and integrated in the Detroit Archdiocese including Okta, Box, SmartSheet, and Office365 tools like MS Teams & Yammer. Just be warned, if you’re looking for a silver-bullet solution, you won’t find it here!